Strata managers assist with managing everything concerning your shared property. They help with finances, maintenance and resolving disputes among the owners. However, a strata manager can succeed on their own without cooperation from the owners.
It therefore calls for a good relationship between property owners and the strata manager to ensure that decisions are made in everyone’s best interests. If you have a strata manager on your property, consider trying the following tips to create a good rapport with them to ensure that you work in harmony.
How to effectively work with a strata manager
Understand the strata manager’s roles
The first thing should be to find out the exact responsibilities of your strata manager. Generally, strata managers are responsible for handling administrative tasks, maintenance, and finances and ensuring everyone complies with strata laws. Knowing these roles will prevent misunderstandings or stepping into one another’s role which can slow operations. They also help you to know what to expect from the strata manager as an owner.
Communicate clearly
Communicating with the manager clearly and to the point helps to create a strong working relationship. Make sure that your issues are fashioned to avoid misunderstandings. You should also share with the manager any concerns or changes promptly while encouraging open dialogue during meetings. This gives you a chance to lay out all your concerns so that the manager can address them more efficiently.
Attend meetings regularly
A strata committee meeting involves the manager and all the property owners. It is from these meetings that important issues and changes are addressed. So make sure that you are always present in these meetings to be updated on changes concerning your property. Most of the meetings are scheduled during off-work hours or on the weekends when everyone is around. Showing up to these meetings gives the manager confidence that you are also eager to manage your property.
Be respectful and professional
You should always engage your strata manager in a professional and respectful manner even when you are in disagreements. Avoid unnecessary arguments and always work towards solving your problems as a team. A respectful approach improves your relationship and creates trust.
Provide feedback
You also need to tell the manager how they are doing from time to time to help them improve their services. You should highlight areas that they are flourishing while at the same time also point out some of the areas that they are falling short of expectations. You can also give suggestions on what they should try to improve on their weakest areas.
Keep records of interactions
It is important to note down important points in discussions and ensure that you adhere to them to ensure you are accountable for your actions. After a meeting, you may get caught up with life’s situations and end up forgetting crucial details that you discussed with the manager. Failing to keep your part in the agreed decisions could also result in fines and other penalties.
For your property to be in good condition, you need to work closely with Gold Coast’s strata manager options and maintain a strong work relationship. You should always show up in strata committee meetings, keep records of interactions and be respectful to the manager. Always note down important points and decisions from strata meetings to help you remain accountable for your actions. You should regularly provide feedback to the manager on how they are doing at work to help them improve on their areas of weakness.
